Management System

Home / Company

Market and relationship with clients

Zanzini has a net of commercial representatives who personally supply the clients in the entire national territory, or straight at the factory through telemarketing. In the International Market Zanzini Furniture has Commercial Agents.

A wide net of distribution channels allows the products to be found in specialized stores, large retail stores and supermarkets.

The Commercial Area constantly develops assays aiming to identify the needs of the market and offer products that thoroughly fulfill the clients' demands. The 100% Digital Toll-Free number supplies the customers' line. Each and every commercial procedure, from ordering to the shipping is Computer Assisted.

Suppliers

Zanzini Furniture's suppliers are well known companies, highly qualified in their areas, and approved by the Zanzini Qualification System and evaluation of Suppliers, assuring quality raw material for the production process.

Zanzini's main raw material is the plywood board, revetted with "Finish Foil" celluloid sheet, or with "Low Pressure ("PB") laminated melamine.

Information

Zanzini's information Basis is interconnected and supported by its Data Integration System, which assures speed and safety in the processes.

A team of professionals is constantly monitoring the flow of information, using cutting edge software and keeping the system up-to-date. This allows the company's many segments to rapidly share information for its routines.

Leadership and People

Zanzini Furniture, through a series of integrated actions, drives the development of its workers, allowing them to be recognized and satisfied with their jobs.

Motivated and committed personnel, working in teams and effectively participating in the company's management, aiming the constant improvement of Zanzini's products and services.

The leaders work as the coordinators of these teams, establishing an effective communication, directing the work, identifying the needs and keeping the group in harmony with everyone's interests, at a business or personal basis.

To improve the educational level of its workers is a basic step to improve the life quality of their family members. Besides the formal education, Zanzini Furniture also provides them with benefits in the following areas:

Sport and leisure - Their own club; Health: medical and dental assistance, Corporate Medicine; Food: A selection of free groceries given at a monthly basis; Interaction of Family & Company; Prizes after production and participation results.

Company

Meet the Zanzini

Achievements and Certifications

We're always in search...

History

It's a history born on success.


Post-Sales

Zanzini Furniture dedicates personal attention to its clients along the commercial process and, in special, after the sales are closed.

For Zanzini Furniture, to help the client means to stand near and quickly answer for their needs. This approach and attitude make up our Customer Assistance Service, through our Toll-free number, International Toll-Free, Fax, Internet and also through our net of Commercial Representatives.

All of these channels were created to meet our clients' demands, solve problems, receive suggestions and, thus, fulfill Zanzini's commitment with its clients through an offer of quality products and services.

Processes

The significant investments made for the expansion and optimization of Zanzini's production capacity resulted in a highly flexible and adequate production process, fitting for the market demands.

The precision and quality of the products Zanzini and assured by the high technology of the machines and equipments of the production line and, also, for the several points of quality inspection during the process.

The Industrial process of the Zanzini Furniture is divided of the following form:

1 Cut
The furniture are produced starting from raw or covered panels of agglomerated wood. In this stage, the panels are cut in agreement with the process of production of the product. The machines used in this process have German technology (Homag);

2 Painting
Every internal part of the products raisin for the process of special painting, to make uniform the patterns of colors. The machines used in this process have Italian technology (Cefla/Sorbini);

3 Collage of Border
The borders, part of the process of finish of the piece of furniture, they cover exposed parts of the panel of agglomerated wood. The machines used in this process have German technology (Homag);

4 Perfurate
Process to allow the future fixation of the parts and assembly of the piece of furniture;

5 Painting Impression
High technology of finish to guarantee the Maximum of shine and beauty to its products, interns and externs. Machines used in this process have Italian technology (Maclinea);

6 Packing
In this process, the piece of furniture and the packing are submitted the last inspection of quality of the production process. After receiving the cardboard packing, the products Mobile Zanzini receive a Second protection - the coating of the packing with shrink plastic.